Refunds & Exchanges are only acceptable in the rare occasion we mistakenly send the wrong items. In such a case please send us an email at diamondldnhair@gmail.com

Please note when exchanging the item needs to be in the same condition. We do not accept used items.

You have 14 day working days to return the item if sent mistakenly. 

 Due to the nature of the business we do not accept returns.